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Packing:

u Normally packing: 1pc/2pcs/4pcs/10pcs per carton.

u Individual packing: requirement is acceptable.

Shipping:

Material in stock can be produced (procedure 5-15 days) right away after pre-payment confirmation. COSCO Mearsk MSC ship to worldwide for safe shipping, don't worry about package damage or loss. It takes about 15-21 days to worldwide, Please note us your contact details include your phone number for easy contacting from shipping company officer.

Our Service

1. 24-hour Online service

Please feel free to contact us. Our sales team will provide you with 24 hours better pre-sale,

2. Competitive price

All of our products are supplied directly from factory. So the price is very competitive. 

3. Warranty

All inverter and controller products have a one-year warranty.

4. OEM/ODM

With 8-years manufacturing experiences in this field, we can provide customers with professional suggestion 

To promote common development.

5. Distributor

The company now recruit distributor and agent all over the world. Prompt delivery and professional after-sales service are our priority, which makes us to be your reliable partner.

After-Sales Service of Exported  Product Quality

For better meeting customers demand, and guiding the timely after-sales service work, we obey to the target of high quality, high quality and customer satisfaction. With the principle of thoughtful service and reliable product quality, we make the commitments to users as below:

1, Product quality promise:

1-1, product manufacturing and testing are in line with industry standards.

1-2, all product is tested by professional person to ensure the quality meeting the customer's requirements.

2, Spare parts :

According to the order quantity, we will provide 2% of power board and common components (such as MOS tube, FUSE, etc.) before delivery, and shipping together with the finished products.

3, Service within the warranty period:

3-1, if there is any quality problem during the product warranty of 1 year, we are willing to bear all the responsibility once the defective product is confirmed by evidence of the photos and videos, then we will send corresponding replace parts soon, and promise to send you the original authentic parts to ensure the normal use of equipment.

3-2, During the warranty period, if one same equipment has the same quality problems for three times and still can't be normally used after maintenance, we promised to replace the same brand, the same type new equipment.

4, Service beyond the warranty period:

If beyond the warranty period, we still provide equipment replacement and maintenance service, and only charge the spare parts cost but free of human services fee.

Shenzhen Tuorui New Energy Technology Co., Ltd
it is advance technology and local business in shenzhen china . It has offered professional,courteous service in the solar industry for over nine years since 2010.We design, engineer , manufacture , install every solar lighting system , solar power system , pay as you go solar system, solar street light and solar inverters for businesses, farms, homes, and RVs.
Trust us , we are always here for help in Solar .

Tuorui has been the solar of choice for top home builders - installing more than 50,000 new home systems in 1,000 communities nationwide. Every system has get CE , ROHS , ISO-9001, lighting global Certification. Feel great knowing you've chosen the most efficient and reliable solar backed by an industry-leading warranty.
Chose us , you can get the full support from factory directly .

Tuorui believes that service is the most important part of the sales process. We want every customer to know everything they need to know to make an informed decision about investing in a solar system. We invite every potential customer to visit our showroom to learn more from one of our solar experts and we always make a site visit to design our systems to fit each customer's needs.
Join us , you and us will become more stronger and successful together .

Our Advantage and Why choose us:

1, we are factory:

1-1,We have around 10 years inverter manufacturing experience, professional.

1-2, We can provide customers with professional suggestion of OEM/ODM.

1-3,We have strong pre-sales and after sales service to provide you the best products.

1-4,We accept mix-order for different products.

2, We are good one-stop supplier

1-1, We have many years off-grid solar system designing and supplying experience, can provide free design service of off grid solar power system.

1-2, We can supply most of solar power related products soon as we have good sources in this industry.

1-3, We can arrange the ocean shipping together for all parts and components of solar systems.

3, Competitive price

All of our products are supplied directly from factory. So the price is very competitive. 

4, Good quality assurance and certification products

We have strict quality control system, and most inverter products get approved by CE, ROHS, IEC, ISO9001.

5. 24-hour Online service

Our sales team will provide you with 24 hours better pre-sale consultancy service. Please feel free to contact us